delapan Jurisdiction Notice

Online gaming operates under different legal frameworks across regions. In some jurisdictions, operators hold explicit licenses; in others, services remain restricted or prohibited. delapan does not offer its services in jurisdictions where online gaming is prohibited by law. Users are solely responsible for verifying that access to and use of delapan comply with the laws of their own jurisdiction. We provide this notice to ensure clarity about service availability and legal responsibility.

Our platform covers football sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer casino tables, slot games, esports events, and live-draw games. We support payment methods including QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. Access to delapan is determined by IP address at registration and verified through account documentation. We do not provide services to users in prohibited jurisdictions, regardless of payment method or claimed location.

This page sets out our service scope, jurisdiction restrictions, and your legal obligations as a user. Read it carefully before creating an account.

Service Availability and Geographic Restrictions

delapan is available only in jurisdictions where local law permits online gaming. We do not offer services in jurisdictions where wagering is prohibited, restricted, or requires specific government licensing that we do not hold. Your access is determined by IP address at registration and confirmed by Know Your Customer (KYC) documentation—national ID, selfie, and proof of address.

If your jurisdiction becomes restricted after your account is active, we will notify you via email and provide a grace period to withdraw your funds. After the grace period expires, your account will be frozen and funds held per applicable law. We will not accept new deposits from restricted jurisdictions under any circumstance.

Attempting to access delapan from a restricted jurisdiction—by using a VPN, proxy, or misrepresenting your location—constitutes violation of our terms. Detected violations result in immediate account suspension, fund forfeiture pending investigation, and potential legal referral to relevant authorities.

Your Legal Responsibility as a delapan User

delapan provides the platform; you are responsible for your own legal compliance. We cannot advise on the legality of online gaming in your jurisdiction. You must independently verify that:

  • Online gaming is permitted under your local law.
  • You are not prohibited from wagering by any personal restriction, court order, or regulatory body.
  • You are of legal age (18 years or older, or the age of majority in your jurisdiction, whichever is higher).
  • Your access and use do not violate any terms of your employment, professional license, or other legal obligation.

If you breach local law by using delapan, delapan is not liable for your legal costs, penalties, or consequences. You acknowledge that you access delapan at your own legal risk and undertake full responsibility for ensuring compliance with applicable law in your region.

We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

delapan legal notice

Account Eligibility and Verification

To create an account on delapan, you must meet the following criteria:

  • You are eighteen years of age or older (or the age of majority in your jurisdiction).
  • You are not in a restricted jurisdiction as determined by IP address and KYC documents.
  • You have not been excluded or banned from delapan in the past.
  • You are not subject to any legal restriction preventing you from wagering (court order, government ban, professional prohibition).

We conduct KYC verification before first withdrawal. This process requires submission of your national ID, a selfie holding the ID, and proof of address (utility bill, bank statement, or lease agreement dated within three months). We verify that the information matches your account registration and that your stated jurisdiction permits access to delapan.

If your documentation indicates you are in a restricted jurisdiction, your account is suspended and funds are held pending investigation. If you misrepresented your jurisdiction or falsified documents, your account is closed, and funds may be forfeited per applicable law.

Service availability
Only where local law permits; determined by IP address and KYC documents.
Age requirement
Eighteen years or older; verified at account creation.
KYC verification
Required before first withdrawal; national ID, selfie, proof of address.
Misrepresentation
False location, age, or identity claims result in immediate account suspension and fund forfeiture.

Payment Methods and Local Regulations

delapan accepts deposits and withdrawals via eight payment channels: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts through mobile banking, local payment, online payment, and e-wallet. All payment processing adheres to local anti-money-laundering (AML) and know-your-customer (KYC) requirements in regions where we operate.

We do not process payments from restricted jurisdictions. If we detect a payment originating from a prohibited region, the transaction is rejected, and the originating account may be flagged for investigation. Repeated attempts to circumvent payment restrictions result in account suspension and possible legal referral.

Your payment information is handled securely and never retained locally. All transfers route through encrypted channels to each payment provider's gateway. We comply with data protection standards in the regions we serve; see our privacy policy for full detail on data handling and retention.

Settlement Disputes and Legal Claims

All markets on delapan settle according to published rules and official sources. If you dispute a settlement, you have 48 hours to file a report through your account dashboard. We investigate and respond within one business day. Our settlement team uses documented transaction records and official league/tournament data as the basis for all decisions.

If you have a legal claim against delapan, you must file it within 30 days of the disputed event. We provide contact details for formal complaints and dispute escalation in our terms and conditionsYour jurisdiction's laws govern the interpretation and enforcement of any legal claim.

Data Security and Privacy

We protect your personal and payment data through encryption, secure servers, and access controls. We do not retain payment card details. Your transaction history is encrypted and stored securely. We do not share personal data with third parties except as required by law or as outlined in our privacy policy

However, we do not guarantee absolute security against hacking or data breach. You use delapan at your own risk. We are not liable for data compromise unless caused by our direct negligence. If you discover unauthorised access to your account, contact our support team immediately. We will lock your account and begin investigation within minutes.

For legal questions, formal notices, or jurisdiction-specific concerns, contact our team via the contact form on our FAQ page or via email. Provide your account reference, the nature of your inquiry, and any supporting documentation. We acknowledge legal inquiries within 24 hours and provide a substantive response within five business days.

Our support team operates during stated business hours (08:00–22:00 Jakarta time, seven days a week) and covers regional time zones (Jakarta, Surabaya, Bandung, Medan). For urgent account-security or fraud issues, use the in-account security report feature; we respond to those within one hour during business hours.

By creating an account on delapan, you acknowledge that you have read this jurisdiction notice, understand the service restrictions, and accept full responsibility for verifying compliance with your local law. You also accept the terms outlined in our terms and conditions and privacy policy

↑